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Warranty Information

 

 

PENTAX products originally distributed by PENTAX Imaging Company, 600 12th Street, Suite 300, Golden, Colorado 80401, have a limited One Year Warranty starting from the date of purchase. This limited warranty covers any defects in original factory materials and workmanship. If your PENTAX product malfunctions due to such a defect within this one year period, PENTAX Imaging Company will repair it at no charge within a reasonable amount of time. This warranty doesn't cover any damage caused to the product including, but not limited to: impact, moisture, liquid, sand, excessive temperature, battery leakage, chemical corrosion, mishandling, operation contrary to operating instructions, tampering, modification, or servicing by an unauthorized repair shop. PENTAX shall not be liable for any consequential or incidental damages, such as film replacement, film processing, batteries, travel expenses, loss of time, etc. This warranty only applies to PENTAX photographic equipment originally distributed in the United States by PENTAX Imaging Company, 600 12th Street, Suite 300, Golden, Colorado 80401. 

Extended Warranties

PENTAX Imaging Company offers Extended Limited Warranty coverage on Optio series digital, MZ-S 35mm SLR, PZ/ZX 35mm SLR, and IQZoom series cameras.

 

 

      Sport Optic "Worry-Free" Warranty

 

The PENTAX “Worry Free” Warranty is available on all PENTAX Sport Optics products purchased in the United States, on or after March 1, 2006, from an authorized PENTAX sport optics dealer. 

 

Pentax Sport Optic products are of the highest optical and mechanical quality.  If your Pentax Binocular, Spotting Scope or Riflescope purchased in the USA from an authorized Pentax Sport Optics dealer requires repair, Pentax will repair or replace it to the original purchaser (even if damaged by fault) for a charge of $19.95, to cover handling and return shipping.*   This warranty does not cover cosmetic damage, theft or loss.   (Replacement may be with comparable model at Pentax's discretion if the original model is no longer available.)

 

*Applies only to unmodified equipment or product with modifications performed by authorized PENTAX repair personnel.

 

Extended Warranties

 

International Warranty Card

New PENTAX products do not automatically come with an international warranty that covers all PENTAX products around the world. However, it is possible to obtain an International Warranty Card through PENTAX Imaging Company, Inc. after you have purchased a PENTAX product. If you bought your PENTAX product in the United States and are traveling to a foreign country for an extended period of time, we can send you an International Warranty Card to cover your product while you are abroad. We will also send you a list of authorized service centers around the world.

 

To obtain an International Warranty Card, please send the below listed items to Pentax Imaging Company, 600 12th Street, Suite 300, Golden, CO  80401:

  1. A copy of your dated proof of purchase, with the name and address of the U.S. dealer.
  2. The serial number on your PENTAX product (if it has one).
If you bought your PENTAX product in another country, and you are coming to the United States, we can send you an International Warranty Card to cover your product while you are within the United States. You will need to send us the following items:
  1. A copy of your dated proof of purchase.
  2. The serial number on your PENTAX product (if it has one).
We will fill out an International Warranty Card and mail it to you. The time period and product coverage provided by the International Warranty Card is the same as the standard PENTAX Limited Warranty (as specified above).
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